Subject: Re: Re: Complaint not attended- Reminder !
Date: 4 May 2003 14:02:42 -0000
From: "Jaya Ghosh"
To: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Hello

This is to inform you that TVC sales person had come and replaced the faulty styler.

Thanks & regards
Ms.Jaya Ghosh

siddhartha roy wrote:

Dear mr.prakash,

Wish u a very happy new year and i am very much  grateful to you for your wonderful service, i have told my entire family and my associates and friends  regarding your great work. i am indebted to you

Sir, Please let me know your address so that I can pay you  a visit since i am visiting Delhi soon. I have sent a letter to my branch manager for the credit of the bank charges Rs.55/- for outstation cheque which they had deducted from the amount and  also about the 24% interest but have not heard from them yet. I was out of station so could not check my  mail. I am mailing them today about the same.

Regards and ever grateful,
Siddhartha Roy,
22A Charu Avenue,
Kolkata-700033.

Subject: RE: Upset over customer service
Date: Sat, 19 Apr 2003 10:14:58 +0530
From: "Michael D'souza - Operations, AM, Parel C O"
To: < This e-mail address is being protected from spam bots, you need JavaScript enabled to view it >
Dear Sirs,

Thank you for your immediate action. We are glad to inform you that the chiller tray has been replaced yesterday the 18th April 2003 because of your intervention. In fact we were following the matter with Samsung Service centre repeatedly since 1st April 2003 but no action was taken.

Regards,
Michael D'Souza, Administration Dept.
Centurion Bank Limited
Dr. Ambedkar Road,
Parel, Mumbai - 400 012