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zen ultraphone software damage

Complaint Details: 

Hi sir,
I purchased a cell phone named as zen ultraphone. Which is delevered me on 3rd of August. Within 7 days i observed the issue in software. My contacts deleted automatically. So i request to return the product or replace with another one.
Seller is telling me that it comes under manufacturing warranty so go to manufacturing company's gallery.
Please help me out of this.