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non delivery of registered post

Complaint Details: 
as my registered post was not delivered to my registered address, and the postman gave me a slip to come and collect the post at the nearest post office. after reaching the post office i was told to wait for some time as the postman was not available in the post office. but after waiting for a almost an hour i then went to the higher authority in the post office. and then they also not giving correct idea and then suddenly a worker of the post office sitting at the front desk suddenly humiliated me and shouted on me to get out from here. as i have still not got my registered post, which can cause a huge loss to me. So. i sincerely request you to take a immediate action against Sanjay Nagar post office. REGARDS.