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Fraudulent Attempt by Renault India

Complaint Details: 
I had booked one of the Renault cars Duster in July with Renault's Kolkata dealer against Booking ref No is 238 & had paid a booking amount of Rs.50,000. The dealer promised the delivery to be done within 30 days. Initially we were told that the vehicle will be delivered during Aug'12 later on promised for September'2012 delivery rescheduled to October'2012 and to my utter surprise now they are saying that the delivery will not be possible before Feb'13 and it might take Mar-Apr'2013 . They are forcing to accept either of the option to pay more for upper version or else wait till Feb-Mar'13. It is very difficult to believe the system failure on the part of a century old European organization like Renault with their customer. Renault trying to take their Indian customers' granted...Treating them as Europeans' used to treat us 65 years back... Renault TRYING TO CHEAT INDIAN CUSTOMERS’!!! SHAME

Complaint against : Renault

What's so special about this particular Car? You are advised to cancel the Booking and ask for total refund of the advance with interest. Give a Notice to the local Dealer by Speed post to refund the Advance within a week with interest, otherwise you will approach the Consumer court And request for compensation for harassment caused. Send this by Speed Post, and keep your receipt handy. Don't blame the manufacturer, it is the dealer who is indulging in unfair trade practice.

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