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Complaint Details: 
As I purchase a phone which was Samsung galaxy Note2 through standard chartered visa credit card on 22nd may 2013 and i was In the promotion of 15% cashback that time and i was under a installment plan for six months and I have already send the proof of those documents which is enough for your clarification about the installment. I was charged for the one time payment and was informed that I need to pay the whole amount at one time however it should be for six months . I send the mail to you with the assurance that you will be able to help me out and convert the amount in installments so that I can pay.  But now you guys are not letting me pay because I can't pay it in a single installment. The initial charges were Rs. 37790/- out of which I was forced to pay Rs 9000/- and after I paid it you are saying that it cannot be converted in installment's and you guys are charging me late fee and finance charge which i should not get on it .  I would like to know the status of the card as soon as possible.  If you will not be able to resolve my issue then I will be forced to take further action as I have all the proof's. It's now more than five months, Below is the attachment of the proof of the documents if you need again Mukesh chander Card No. 4622 7354 5042 2119
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