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Complaint of Indian Postal Services Not Delivering the post

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My sister had sent me rakhi through Indian Postal Services having Tracking No. EM238153973IN. When tracked through their website it shows delivered to me whereas I have not received the parcel.This is happening second time, last time also i didnt got the rakhi due to same reasons and i lodged complaint to Indian Post. kindly look into the matter and take necessary action in this regards.

COMPLAINT AGAINST POSTAL SERVICE

It means that someone has taken delivery of the article by forging your signatures. If so, it becomes a Police case. You can send an email to the Post Office and the Head Post Master, giving the details and tell them that you have been advised to lodge a Police Complaint unless the culprit who took wrong delivery from the POST MAN is traced and the missing article delivered to you within 7 days.

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