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Claim for Non Receipt of Documents sent through courier

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Complaint Details: 
I D.K. Jain R/o 329, Lakeview Apartment, Sector-9, Rohini, Delhi-85 running Import & Export Consultancy Firm (M) 9810411228. Sent Custom/ Bank Documents of my clients through Blazeflash Courier Ltd. vide Docket No. 214783453 Dt. 28/09/2011 sent to M/s T.S. Consultants Address: 405, Vishvdeep Tower, Janak Puri, New Delhi for onward processing custom/ bank document like Shipping Bill, Digital key, BRC for getting Export License like DPB/ FMS & to get it Registered with conserned custom authorities. Documents containing 13 Nos. EP Shipping Bills & BRC all originals did not reach till date as informed through track report. In order to arrange duplicate copies of this documents including digital signature key of my clients i have incurred expenditure around Rs. 21000/-.
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BLAZEFLASH COURIER SLIP.jpg282.19 KB
APOLOGIES LETTER.jpg249.25 KB
CLAIM BILL.jpg277.42 KB
REMINDER OF CLAIM BILL.jpg213.52 KB