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Cheating by builder

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I would like to discuss my concern with you. When I had booked flat in 2009, I considered it as one of my most sensible decision. However, the way things are shaping, I am forced to think that this decision is one of my worst decisions. I had booked a flat (Flat no 1558) and at the time of booking the flat I was told that I will be getting the flat by the end of 2011. However, last year I was told that my flat delivery will be delayed as a result I had contacted the management for a resolution. I was provided another flat (Flat no 1966, station 11) with a promise that I will be getting the flat by this year end. However, again I am told that I will not get the flat before next year end. On one hand the flat delivery is getting delayed and on the other hand interest rates are getting increased as a result I am getting sandwiched between an unending delay at and ever increasing interest rates. I want to cancel the flat and get the money back but the builder is not willing to refund the money and has stopped replying to my emails. I request you to look into my concern and do the needful asap.