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BSNL - Deposit refund

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I had booked a landline telephone (OYT) 10 years back and was using for some years. I had paid Rs.15000/- as deposit. I had surrendered it in 2011 and obtained acknowledgement. So far they have refunded the amount of Rs.15000/-. kindly help me in getting back my money. SVS Murthy
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Ack. of BSNL 1 (2).pdf406.11 KB

Complaint against BSNL

The Receipt dated 16/6/2010 is not a reliable document to prove that the connection 25366253 was in your name and the location where it was working. There is no proof either that you had paid an advance of INR 15,000. You cannot approach the Consumer Court with this scanty information please. It is regretted that this Forum cannot help you to get you refund. You may be able to get something through the Telecom Regulatory Authority if you had Original Security Deposit Receipt.

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