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Breach in the name of Brand

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I Purchased Two Bridgestone tyres Model 205/55/16 From Capital Tyres 41, Surat Singh Building, Yusuf Sarai New Delhi-16 Tel :- 01126190390. on 8/05/2012. And one of the Tyre got worn out with full of cracks on it on 4/08/2012 and they kept on lingering the matter when i placed a complaint and submitted the tyre to them that wehn the engineer would come they will get in touch for the same and on 31/08/2012 i saw a bulge in my another tyre also and i went to the and showed that then they said that the previous tyre was full of Cuts and its not a manufacturing fault so they cant replace the same and as per my conversation with Mr. Sharma owner of the shop during the purchase of tyre he said if any bulge seen in the tyre the tyre would be replaced now when i showed them the other tyre with bulge they were completely Numb and said we have to check they checked and said that there is a cut inside the tyre so the bulge is due to that cut so its also not a manufacturing defect so we cant replace the other one also. and when i asked the for Bridgestone Complaint no they said its grey market tyre so we dont have any Invoice for the same and its Imported tyre so Indian Bridgestone Company would not entertain the same. Please do take action against the same ASAP. Thanks Sajan Patel 08527044445
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COMPLAINT AGAINST "bridgestone tyres"

If you have the Cash Memo wherein the Tyre Numbers are mentioned, you can file a complaint against the Dealer and the Manufacturer, after sending them a Written Notice. Please give the sequence of events and attach photographs. You can give time of one week for replacement of substandard tyres or refund of the amount paid. The Notice must be sent by Speed Post, with copy marked to this Forum. On expiry of the notice period you please file your Complaint under the Consumer Protection Act 1986.

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