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Infosecure Consulting Pvt. Ltd. (www.timtara.com)

Timtara a Fraud online company under the scanner of EOW.

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The CEO of the company has been arrested for the frauds it has committed by non-delivery. All those affected may please write top us at info@consumer.org.in so that we could collate your complaints and give to Police at EOW. Read the news that has appeared in the newspapers. Our efforts have got this result as we had complained to Police about the same and they came into action.

TIMTARA MY ORDER DID NOT DELIVERED AND DID'T REFUND

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That I had ordered for you MICROMAX A110 MOBILE on dated 24 JAN 2013 after the full payment of Rs. 8991/- of the MOBILE .10388708 2. That the date of the delivery of the MOBILE was 14 JAN 2013. But till date the order was not delivered. . 3. That after so many calls, the customer care of the Timtara had given the Shipment date of 24th JAN, 2013. But the order till date is not delivered. 4. That after this deficiency in service from the Timtara, I asked for cancellation of the order placed. You told on dated 06 JAN 2013, that it may take 6 to 10 days to cancel the order and the money would be refunded within 8 to 10 days. 5. That after repeated calls and emails at the customer care of the Timtara, you did not revert back. It is also pertinent to mention that you even refused to pay back the money afterwards. So many e mails and personal follow-up at your noida office through some relative were done but no refund.

Complaint: against www.timtara.com: for Non-shipment of products after 53 days

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I ordered two products through www.timtara.com (online website), amount of product is (24190+ 4879)= 29069/- paid through online money transfer via credit card. timtara assure delivery within 3 weeks. But after 7 weeks over, timtara will not shipment of my products. I called and mailed more than 100 times to timtara customer care for last 30 days. But no response to take the shipment of My products still after 54 days Kinldy take nessary step against this online fruad and fake timtara website. Please get my product or refund. Complaint Company name: www.timtara.com Address: Infosecure Consulting Pvt. Ltd. B-26 Second Floor, Sector 8 Noida, Uttar Pradesh –201301, India. Products details : 1. Order Id : 10366358, Transaction Id : 10160761 Order Date: 11th Dec 2012 03:34 pm, Payment Mode: Credit Card. amount : Rs 24190/-, ( Toshiba laptop) 2. Order Id 10373716, Transaction Id : 10164072, Order Date: 21st Dec 2012 09:19 am, Payment Mode: Credit Card, nokia asha 308 cell amount Rs : 4879/- Please take action against www.timtara.com and ensure my product deliver or refunded amount paided Rs: 29069/-.

Regarding not refunded my money by timtara.com

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I ordered to buy a bsnl penta tablet ws702c with calling on dated 2012 with order ID 10355114.And promised to me that ordered item is delivered to me within 21 days.I requested to company to deliver my item soon before 12th dec 2012 with ticket no. 50506 date 01.12.2012. But neither my item is delivered to me nor reply or status is given to me by timtara. I called many times with diffrence of 2 or 3 day regularly to customer care with phone no. 135-3051500 and 0135-6670700 but always promised to me that your item will be delivered within 3-4 days.When I checked my order status online I found that my order is out of stock then on dated 27.12.2012 then I requested to cancel my order and refund to my money to customer care through above said both telephone nos. And I e-mailed to customerfirst@timtara.com cco@timtara.com and nisha@timtara.com regularly with 2 or 3 days difference but till now neither my item is delivered to me nor refund my money to me.I am called many times and e-mailed many times to above said all addressee but neither is given reply to me by timtara nor is given promise to refund my money to me by timtara.Till now my order status is shown online "awaiting shipment". So you are requested to help me regarding refund my money as soon. Thanks yours sanjay paliwal date: 30.01.2013

Non Delivery of Order / Cancellation /Refund by TimTara.com

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Placed an order through the website www.timtara.com, order ID 10374412, on 22nd December 2012 @ 06:51:32, the item was supposed to be shipped within 15 days, its been over a month now, still the status is showing as awaiting shippment. No communcation from the seller as to the status of the order neither on email nor on call. The Responses of the customer care executives are pathetic and are giving the same response of wait till this week end, you will get the item. For order cancellation was asked to email payal@timtara.com, but no response. Another number (+91 9899 035 527) given on the website to send an sms and receive a call back in 12 Hrs, is not a valid number and shows does not exists when tried to call up. When asked the customer care to forward the call their seniors, they are being disconnected, stating the seniors are busy taking other calls and are not available and we cannot keep your call on hold for so long. All communications to the merchant on their mentioned sources have failed and i am yet to get a concrete feedback/resolution of the delay in shipment of the item, and have no clue if the item will ever be shipped. The company is claiming on its website that it is being rated No.1 for user experience and is listed in Top 20 of hottest E-Commerce website, which doesn't look like from any angle. Based on the feedback i see on this forum looks like the company is a sham and is defrauding all the buyers by using their money for their benefit. Thanks Puru

Timtara.com non delivery complaint

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Hello Dear sir/madam I order two mobiles to timtara.com on date 08/11/12 and 14/11/12 bt i didnt recive these orders yet and i hv talk to many times by call and emails but thy alwyz said we wil send in next 24 hours but thy didn't. I m requested to u pz help me to take my orders or refund for my both orders from timtara.com. I will b thankful to u. My order ids are 10351094 & 10353958 Regards Vikas kalra 9315898249 Their office address is Office address: Infosecure Consulting Pvt. Ltd. B-26 Second Floor, Sector 8 Noida Uttar Pradesh -201301 India 01353051500,+91209560114499

Non Delivery of product and no refund made till date

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Order #10356832 Order Date: 20-11-2012 Recipient: Sumanbhai Bhikhabhai Tailor This order is marked as Awaiting Shipment Your Order Contains the Following Items: 1 x Micromax Canvas 2 A110 Mobile Phone Till writing there is no response or any commitment to refund the money from the above company. My communication are attached herewith for further action. Ticket #49626 Department: Support Create Date: Nov 23,2012 Name: Sumanbhai B Tailor Email: tailork44@yahoo.com Subject: cst wants prdct within SLA asksd to wait Ticket Thread tailork44@yahoo.com Today also I had a talk with your customer care they are not aware of cancellation, while seeing the order status it shows awaiting shipment, Request you to reverse the amount immediately and confirm on my email address. Regards. 8/1/2013 tailork44@yahoo.com Today also I had a talk with your customer care they are not aware of cancellation, while seeing the order status it shows awaiting shipment, Request you to reverse the amount immediately and confirm on my email address. Regards. 7/1/2013 tailork44@yahoo.com To day morning also I had talk to your customer care, there is no response about reversal of my credit amount. Please revert Regards. 3/1/2013 tailork44@yahoo.com Till date I have not received refund ,please expidate and revert by mail. tailork44@yahoo.com Request to cancel the order and refund the money, please confirm. tailork44@yahoo.com Till date nothing has happend, no one is giving excet date . tailork44@yahoo.com Kindly be assured that your concern is our priority This is to inform you that your order was placed on 20 nov.it is in process and will ship to you at your shipping details with in 3 weeks . so we are requesting you to please wait till then.Your co-operation and patience in this regard will be highly appreciated Till waht time I have to waite. tailork44@yahoo.com As per your assurance I have not received my mobile within three weeks.Can you tell me the status please. Regards. tailork44@yahoo.com Since I will be out of station from 11/12/2012 to 16/12/2012, will you please ensure that the product get deliver by 10Th December. Regards. tailork44@yahoo.com can you advance the delivery of the mobile please, tailork44@yahoo.com till i am not able to see change in my mobile no>. tailork44@yahoo.com my mobile no is yet not changed. tailork44@yahoo.com dear mem, you have not change my mobile no , please correct as 9428599968 tailork44@yahoo.com I am happy that you want to honor your delivery words. Possibly this purchase of mine will be last if this is the delivery time.You may give message to your senior.I have also suggested to my friends to by the product from this site but I may have to revert to my friend if they can Waite for 21 days than only by from this site. tailork44@yahoo.com Simply passing message will not resolve the issue. Please escalate upwards. nisha@timtara.com Kindly be assured that your concern is our priority This is to inform you that your order was placed on 20 nov.it is in process and will ship to you at your shipping details with in 3 weeks . so we are requesting you to please wait till then.Your co-operation and patience in this regard will be highly appreciated

Non Delivery of product from TIMTARA.COM

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Since order placed there is no response from the site, they dont respond nor the prodcut sent & on cancellation they are even not refunding the money. I am also giving my communication here. Order #10363898 Order Date: 06-12-2012 Recipient: Bhavita Amit Darji This order is marked as Awaiting Shipment Your Order Contains the Following Items: 1 x Micromax A75 Superfone Lite Mobile Ticket #51280 Department: Support Create Date: Dec 07,2012 Name: suman Tailor Email: suman.tailor@yahoo.co.in Subject: cust call n said that his order status showing awating fullfilment bt money is deducted from his a/c so case esaclled. Ticket Thread suman.tailor@yahoo.co.in Till today I have not heard about refund of my money, Once again request you to revert , Regards. 8/1/2013 suman.tailor@yahoo.co.in suman.tailor@yahoo.co.in Till today I have not heard about refund of my money, Once again request you to revert , Regards. 3/1/2013 suman.tailor@yahoo.co.in Since material is not received, I am forced to cancel the order.Please refund the amount w/o any delay and confirm by mail. Regards. nisha@timtara.com Kindly be assured that your concern is our priority This is to inform you that your order was placed on 6 dec .it is in process and will ship to you at your shipping details with in 3 weeks . so we are requesting you to please wait till then.Your co-operation and patience in this regard will be highly appreciated suman.tailor@yahoo.co.in Do you think that money is not transfer by HDFC BANK Credit card?? Please confirm. suman.tailor@yahoo.co.in till it is showing fulfilment awaited.??? suman.tailor@yahoo.co.in when money has been debited from my card, how come you have not received the money, Why I am following up since I want to gift this product to my daughter. Regards,

Fraud By Timtara

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I Ordered Apple iPhone 5 From timtara.com, firstly I placed the order on 25th of Nov Order #10359232, and deposoted the check to timtara's respective bank account on 26th Nov, And the check was cleared on 27th Nov. But the status shown for the order was Awaiting Payment. After calling many times, on 4th December respective team cancelled my that order an placed a new order #10363142 for the same and status for this order shown was "Awaiting Shippment". The customer care executive don't respond to me, i hav called 100's of times but i didn't get any satisfactory answer. the order was place in my brother's Name "Nadeem Kazi" Please help me to get it sorted. I made a check payment to them, Deposited the check in ICICI bank, account number 629405041907 for the amount of Rs. 41,200. Please help me please.
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