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Gas delivery delay and asking for high payment

Gas Delivery and Payment

Complaint Details: 
My Name is sumit Saurabh (Mobile no: 9716425962). I have gas connection in Sodhi Gas Service at Saket from last 3 years. My consumer Id: 27857. Around 10 days before i requested for gas refilling. On 10th Dec, 2012, I got message on my mobile that it has been delivered to me. But i did not get yet now. When i complained in Gas Agency (Agency Head: Mr. Suresh, Mob:9968197103), he replied that delivery boy has given my cylinder to somebody living downstairs of me. Now, he is asking me to pay Rs. 900 while the normal gas cylinder charge is Rs 411. I am the consumer, i have requested for refilling and i am being asked to pay Rs.900. Please help to get gas cylinder in normal price not in Black.
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